Privacy

We are committed to privacy for everyone who accesses this website. Under the General Data Protection Regulations (“GDPR”) we must comply with those regulations which are designed to ensure that any data provided to us is processed with due care and attention.

If you do not agree to our processing of your data in the manner outlined in this Policy, please do not submit any personal data to us.

What data we collect and how we use it

We collect personal data from individuals who wish to book Ben as a speaker, to receive newsletters about Ben’s activities, to receive details of podcasts or to purchase books or other items from the online shop which is hosted by bigcartel.com.

The personal data we collect comprises name, address, email address and telephone number.

All personal data is processed on the Consent basis.

Cookies

Please see separate Cookies Policy.

Opting out

An opt out is available either by clicking the unsubscribe link in a news update email or by contacting us at info@BenCooley.com.

Subject Access Request

You have the right to request a copy of the personal data we hold for you on our systems. In order to receive this information, we will need verification of your identity. Please note that we will not provide the following types of information in response to a data access request: Information about other people; Opinions given in confidence; Repeat requests or privileged information. Other types of information may also be exempt under data protection laws (e.g. data relating to the commission of offences or estimates of damages).

Other sources of data

We may also process information about you where it is available from public sources. For example, if you have a professional profile online we may combine that type of information with the information you provide directly to us

Correcting and updating personal data

If your personally identifiable information changes (such as email address), we will endeavour to provide a way to correct, update or remove the personal data provided to us. This can usually be done by sending an email to info@BenCooley.com.

How long will my information be held for?

We are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

We will use reasonable endeavours to ensure that your Personal Data is maintained and up to date. However, you are under a duty to inform us of any and all changes to your Personal Data to ensure that it is up to date and we will update or delete your Personal Data accordingly.

Do we pass data to third parties?

Where necessary we may pass data to third parties that help us to process data such as marketing software providers. This data may be transferred outside of the European Union.

How is data safeguarded?

The security of your data is extremely important to us. Access to your personal data is only provided to our staff and third parties who help us to process data.

When users submit personal data via the website, your information is protected both online and off-line.

Changes to this policy

Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the website or through e-mail notification.

This Policy last updated on 24th April 2020.